Terms & Conditions

Welcome to Smart Points Trading Company (“SmartPoints Co.”, “we”, “us”, or “our”).
These Terms and Conditions govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.

1. General Terms

1.1. These Terms apply to all users of our Services, including customers, visitors, and partners.
1.2. By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions along with our Privacy Policy and Return & Exchange Policy.
1.3. SmartPoints Co. reserves the right to update or modify these Terms at any time without prior notice. Continued use of our Services after changes constitutes acceptance of the updated Terms.

2. Products and Orders

2.1. All products and prices displayed on our website are subject to availability and may change without prior notice.
2.2. SmartPoints Co. reserves the right to refuse, cancel, or limit orders that appear suspicious, fraudulent, or in violation of these Terms.
2.3. Product images and descriptions are for illustrative purposes; actual products may vary slightly due to manufacturing updates or display differences.

3. Pricing and Payments

3.1. All prices are listed in the local currency unless otherwise stated and include applicable taxes where required by law.
3.2. Payments must be made through the approved payment methods provided on our website.
3.3. SmartPoints Co. is not responsible for any fees, exchange rate differences, or charges imposed by your payment provider or bank.

4. Shipping and Delivery

4.1. Delivery times may vary depending on location, courier, and product availability.
4.2. SmartPoints Co. will make reasonable efforts to ensure timely delivery but shall not be liable for delays caused by external factors beyond its control (such as customs, courier delays, or natural events).
4.3. Risk of loss passes to the customer upon delivery to the provided address.

5. Returns, Exchanges, and Refunds

All return, exchange, and refund requests are governed by our Return and Exchange Policy.
Please review it carefully before initiating any return or exchange.

6. Use of the Website and Services

6.1. You agree to use our website and Services only for lawful purposes and in accordance with these Terms.
6.2. You must not misuse the website by introducing viruses, attempting unauthorized access, or engaging in fraudulent activities.
6.3. We may suspend or terminate access to any user who violates these Terms or acts in a manner detrimental to our business or other users.

7. Intellectual Property

7.1. All content on the website, including text, images, logos, graphics, and software, is the property of SmartPoints Co. or its licensors.
7.2. You may not reproduce, distribute, or modify any content without prior written permission.
7.3. Unauthorized use of our intellectual property may result in legal action.

8. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy.
By using our Services, you consent to the collection and processing of your personal information as described therein.

9. Limitation of Liability

9.1. SmartPoints Co. shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our Services or products.
9.2. Our total liability shall not exceed the amount paid by you for the product in question.
9.3. Nothing in these Terms limits your statutory consumer rights under applicable law.

10. Governing Law and Jurisdiction

10.1. These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
10.2. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Riyadh, Saudi Arabia.

11. Contact Information

For questions, concerns, or support related to these Terms, please contact us:
Email: contact@smartpoints.sa

Phone: +966 555239978

12. Acknowledgment

By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms and Conditions, the Privacy Policy, and the Return & Exchange Policy.